Do you ship worldwide?
Yes, we ship everywhere!
Do you have distributors worldwide?
Yes, we have stockists right across the world.
Can I subscribe to the magazine?
Yes, subscribe for print copies here and buy online subscriptions here
Can I subscribe if I don’t live in the UK?
Yes, you can subscribe from anywhere in the world
Do you have special rates for colleges and universities?
We’re pleased to offer academic institutions wholesale prices when purchasing 10+ copies, as well as special rates for subscriptions.
Our online academic subscriptions offer great discounts for groups of 20+ college/university users. Academic group access is available via this website, or we can also provide access through Athens and Shibboleth. Please contact email@example.com for more information.
How do I cancel my subscription?
1. Log in to your online account by clicking MY ACCOUNT at the top right of the website which is shown on every page
2. Select SUBSCRIPTIONS from the left hand menu
3. Click CANCEL for the subscription you would like to cancel
Cancellation will occur from the end of the paid period you cancel within. Should you wish to reactivate your subscription at any point you can do so by visiting the same page and clicking the ‘Reactivate’ button.
Can I order back issues?
Yes, subject to availability we sell back issues here and many of our stockists carry back issues too.
Which payment methods do you accept?
We accept most credit and debit cards.
Can I pay with an AMEX or Diners Club card?
Unfortunately we do not accept AMEX or Diners Club card payments.
Can I pay with Paypal?
Currently we don’t use Paypal, however this may change in the future.
Is your online subscription compatible with mobile devices as well as laptops?
Yes, it is compatible across all devices with added pinch-screen zoom functionality and page-swiping for smaller, handheld screens.
The magazine isn’t displaying properly on my screen, what could the problem be?
This can occur sometimes as the magazine adjusts to your browser. If you do not see the magazine display, please refresh your page. If the problem persists after refreshing, please contact us at firstname.lastname@example.org for technical support.
My magazine hasn’t arrived, what should I do?
Please contact email@example.com with your name and order number if you have it, so we can trace your order and rectify the issue.
I’m having technical difficulties, who can help?
Please contact firstname.lastname@example.org for assistance, stating which device and browser you are using and clearly describing the problem you are experiencing.
I would like to stock your magazine, how can I become a distributor?
Please contact email@example.com for our wholesale rates.
How can I advertise in your magazine?
Please see the information on our advertisers’ page, or contact firstname.lastname@example.org for a rate card, booking deadlines and artwork specification.
Can I submit an article?
We are always looking for great content. If you have a suggestion as to what you’d like to see covered or would like to write an article yourself, please contact email@example.com.